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Emergency Service

When trees fall on houses, cars, garages, wires and anything else that happens to be in their path, immediate action needs to be taken to reduce the risk of further damage to people and property.

If the fallen tree has caused a life threatening situation and you’re unsure if the house is safe to be in, or if there are downed wires, call 911 or the local authorities.

If the situation is not life threatening, we still recommend staying a safe distance from the tree, as we are dealing with an unstable object that can still move based on environmental factors.

What is a safe distance? Every hazardous tree has a different safe distance to be away from it. It is also just not the tree you need to be aware of and keep a safe distance from, but it could have broken branches, could have uprooted other trees, loosened wires or telephone poles that could fall, or the house or garage could be ready to collapse. Call people who can properly address the immediate safety concerns first.

Your next call should be to a Certified Arborist or a New Jersey Licensed Tree Expert to assist you in removing the tree without causing any further damage. The less time a tree is on a structure, the better, so further damage is not caused. To get the job done as quickly and safely as possible, make sure you hire a full service tree company that amongst the standard trucks and chippers, has its own bucket truck and crane. Some companies that don’t own all the necessary equipment will subcontract it and that can lead to potential scheduling problems.

Whomever you hire, make sure they document the damaged property as well as removal operations, as this will be important information to provide to your insurance company. We have found that the more information given to the insurance company, the easier the claim process is. What does this mean to you? This means that the claim will be processed and paid out in a more timely fashion. For your protection, make sure the tree contractor you hire has general liability insurance as well as workman’s compensation insurance.

Arbor Ace Tree Service is a Fully Licensed, Insured, Staffed and Equipped tree care company that is here 24/7 for all our clients. With our own crane and industry leading technology, we can always make a tough situation better by taking care of the trees so you can go back to life as normal as soon as possible. Don’t hesitate to call us, we’re here when you need us most.